Quality

Our products and solutions set standards in terms of quality, reliability and environmental protection. To ensure this, we systematically select high-grade materials. We always use tried-and-tested methods with proven innovative technologies. We always design with minimum tolerances. And always plan with suitable quality assurance methods. 

Our processes, products and services are subject to a continuous improvement process. We also use suggestions and ideas from our staff. And from our customers. Their feedback – from personal conversations and via large-scale customer surveys – flows systematically into our product and process developments. This enables us to tailor our products and services ever closer to your specific needs. And ensure that you always receive the quality you expect.

Quality, health, safety and environment are not just buzzwords at WashTec/Mark VII. We assume full responsibility when it comes to quality, promoting health and safety at work, and environmental protection. In-house in our everyday work, as well as in all our business dealings and processes with our customers, partners, service providers and suppliers.

We are conscious of the fact that quality is made by people for people. This is why our quality standards start with the promotion of health and safety at work for our staff. From road safety measures to ergonomically designed workstations to preventive medical check-ups and health events.

We integrate all our employees into our value system and encourage its implementation in everyday practical working life. We motivate everyone to integrate into our continuous improvement process.

All WashTec/Mark VII corporate divisions are continuously reviewed and optimized through internal audits as well as process and workflow checks. In addition, we employ a smart improvement and suggestion system, which specifically incorporates the experiences of our staff.

Examples of optimized processes:

• Regular, system-supported staging of safety training courses with comprehension assessment.
• Alignment of workstations according to the latest standards in all areas – e.g. noise-reduced machines with energy-saving lamps and ergonomic equipment. Likewise our technicians use a proprietary special scaffold "tower" rather than normal ladders when working at height.
• Regular road safety training sessions for our field staff, frequent drivers and customer service technicians.
• Our product and information brochures are printed on environmentally-friendly FSC-certified paper sourced from sustainable forest management.

Our commitment to the environment, safety, health and quality is confirmed by numerous certifications and awards:

• ISO 9001 certifies our responsible approach to quality management.
• EN ISO 14001 certifies our environmentally responsible behavior.
• SCC (Safety Certificate Contractors) certifies the implementation of preventive measures for assuring the health and safety of our staff.
• The VDA seal from the German Association of the Automotive Industry certifies that our car wash technology and washing chemicals exhibit a diminished risk of damage during the wash.
• The customs status of the Authorized Economic Operator (AEO) certifies our exceptional reliability in observing customs regulations, a satisfactory accounting system, financial solvency and appropriate safety standards.
• Participant in the “Umweltpakt Bayern” (Bavarian Environmental Pact).
• Awards for high safety standards such as e.g. Schlaue Fuchs of the Timber and Metal trade association for introducing the WashTec Tower and the first-aid organisation; RoSPA PRESIDENT'S Award, as well as from such customers as Exxon Mobil, ABB, TOTAL and BP the safety award for contractors in 2014 for e-learning tool.